Essay Market Writing Service Overview – Are The Customers Truly Happy?
Based on 4,800+ comments on various aggregation review sites like SiteJabber, EssayMarket has a rating of 4.2 stars out of 5.0. That signifies that the majority of the customers are satisfied with their orders. However, here and there you can run into Essay Market reviews that complain about the missed deadlines, customer support service unresponsiveness, and poor quality of the ordered papers. All in all, Essay Market misses the top 30, being ranked 32d among the best custom writing platforms.
When you check out customers’ reviews for Essay Market, the positive ones are the first thing you see. And that’s quite reassuring. Comments include:
- The service crafted a perfect admission essay for me.
- EssayMarket delivered a perfect paper before the schedule.
- Each time I’ve used the service, I got a top-notch paper.
And so on. Yet, there are just a few negative ones. While the positive comments easily outnumber the negative ones, the latter are more detailed. This is understandable; going into details is the best way to exorcise negative emotions. The main focus of the complaints is the incompetence of writers and frustrating communication with the support service. We decided to check which of the reviews were closer to the truth.
EssayMarket — Will Your Essay Be Tailored For You?
One of the first promises that Essay Market.net makes is to have your order tailored specifically for you. On the one hand, numerous custom writing services promise the same. On the other hand, there is a multitude of positive comments on review aggregation sites that suggest that the platform can satisfy its customers. That’s enough to assume that the service does indeed provide tailored-made essays.
To test it, we decided to order an undergraduate essay on the pitfalls of perception and self-perception in Iain Reid’s “Foe. The complexity of the essay is based on the fact that the writer has to read the novel to provide us with a suitable analysis. Yes, there are some blog posts on the novel; some of them even include spoilers, but they are not enough to allow a writer to create a compelling essay. We opted for a fourteen-day deadline so the writer would have time to get acquainted with the book and craft our five-page essay.
We provided detailed instructions. The writer could expand on general issues people have with their perception of themselves and others but ensure that they remain conducive to the overall analysis of the novel. The writer promised us that he understood our demands. We will disclose how it all turned in the respective sections.
EssayMarket — A Weird Explanation Of How The Service Ensures Quality
Our Essay Market review wouldn’t have been complete without us going through the FAQ section of the website. Every student who is about to order from the service wants to know how the platform ensures that the services that it provides are of high quality. There’s an answer to that question. It states that the writers have to meet certain requirements in order to work for the platform. Unfortunately, there is no explanation of what those requirements are.
Yet, the FAQ section provides answers to most questions that students may have. You get an explanation on how you select the writer and how the payments are proceeded. You are promised that writers can handle any topic, as all of them are experts in their particular field. The service lets you know that you can communicate with the writer directly. In case of having any troubles, you can always contact the customer support team, which is available 24/7 and is ready to solve any controversial issues that may arise. Apparently, the copywriter of the service meant disputes.
At the same time, the FAQ section gives you no information on how to ensure that the paper you’ve ordered is going to be unique.
Figuring Out The Controversy or Communicating With EssayMarket Support Team
When you are browsing through past users’ comments, you will inevitably run into at least one EssayMarket review that either calls the support team unresponsive or makes communication with it frustrating. We cannot say that our experience was frustrating or that the team was unresponsive. But we utilized the frustration, i.e., we played a frustrated student who was confused by some negative comments online and wanted to know more about the requirements that writers have to meet to work for the Essay Market. A customer support agent told us that people are generally more likely to leave negative rather than positive reviews.
As for the requirements, the agent actually listed them. The writers must have at least an undergraduate degree, and they all pass a test. Unfortunately, the agent declined to disclose what kind of test. We also pointed out that the FAQ section misses any mentions of how the service ensures that the papers customers receive are unique. The agent ensured us that the QA team always checks the paper for plagiarism before submitting it to the customer. We thanked the agent. All in all, our experience with the support was positive, and it will pop up in later sections.
A Comfortable Way To Check Out Writers of Essay Market
Some negative EssayMarket reviews cite incompetent writers. You simply go to the “Writers” section and check all the writers that the service has. For the customer’s convenience, you can filter the writers based on the subject that you need. You can also sort them by the number of finished essays or the success rate. And that’s not all. You can view the profile of each writer.
The profile of each writer contains a short bio, mostly written by the writers themselves. Also, you can see the reviews by customers. Sometimes, it’s just a rating; sometimes, customers do write a few kind words about their experience with the writer. However, checking out ten writers with different success rates, we never came across ratings lower than four stars out of five. This doesn’t correspond to what the support agent told us about people being more inclined to leave negative reviews. Such ratings can mean only two things: either the service really hires only experts, or users can use negative comments anywhere but on the platform itself.
The Frustrating Pricing of Essay Market Service and Some Discounts
The pricing looks clear at first glance. The starting price of a high school essay with a standard deadline of two weeks is just $11 per page. Undergraduate, Master’s, and Ph.D. essays have a per-page price of $12, $13.50, and $14.50, respectively. Our five-page essay had an initial price of $60. But, the final price is based on the bids offered by the writer. The lowest bid we got was $67, while the highest bid was $85. But the first writer to reach out to us, who eventually worked on our order, offered to do the work for $73.
There are two discounts. You can get $5 as a newly registered customer. There are also seasonal bonuses that can provide you with $10 by simply providing the service with your email upon entering the website. You don’t have to pay in advance; you just add money to your balance, and it is released only when the order is completed.
There was an issue with refunds. When you check out the refund policy and Terms & Conditions section, you learn that refunds are done according to the Money-Back Guarantee. But there’s no link to it, and we were unable to find it anywhere. We inquired with customer support about the Money-Back Guarantee, and they sent us the link. The timeframe for a refund is one week for papers less than 20 pages and two weeks for longer ones.
Are The Revisions Truly Unlimited At The Essay Market Service?
The service claims that it offers unlimited revisions. We required only one. But before we go into details about it, we need to discuss our expectations from the essay. Firstly, we expected our writer to read the book. Instead, we got a basic premise of Iain Reid’s “Foe”. Secondly, we expected the writer to delve into the topics of how often we wrongfully perceive others and ourselves, as the book deals with those topics in-depth. Instead, our writer touched upon psychology a bit by describing how first impressions about others may be wrong and how we frequently think about ourselves as better or worse than we actually are.
We requested a revision, considering the fact that we needed an analysis of what’s going on in the novel and not a generic essay with a brief mention of the book. The revised version was better, yet, although it took three more days. Apparently, the writer finally read the book. The revised essay was much closer to our initial requirements. The writer analyzes how Junior’s double has a wrong self-perception, not understanding who he really is. And the wrong perception that the actual Junior has of Hen. That’s what we expected, but we expected within fourteen days and not seventeen.
Essay Market Deadlines: Should You Expect A Timely Delivery?
The maximum deadline is twenty days, while the minimum one is six hours. Of course, the deadline of your choice will be reflected in the starting price of your order. The price is not affected that much. As we’ve mentioned, the starting price of a high school essay with a two-week deadline is $11 per page. If you need it within six hours, the price is $16. However, if you think that the price will become lower by opting for the maximum deadline, you are wrong. Twenty days will cost you as much as two weeks.
Most of EssayMarket reviews claim that the service delivers on time, if not before the deadline. We received our order on time. Still, as the paper needed revisions, it went three days over schedule.
Can You Expect EssayMarket Papers To Be Unique?
We decided to check both the original and unrevised versions of our order for plagiarized and AI-generated content. The AI detectors found nothing in both papers. With plagiarism checkers, the paper didn’t fare as well—the original version, at least. Some plagiarism checkers showed up to 19% of plagiarized material, including articles on psychology and blog posts about Iain Reid’s “Foe.”
The revised version accounted for 93% of the original content, which is a great result. There were some matches with articles on psychology utilized for the original version, but all in all, it was a solid original version. It seems like the writer indeed read the book and hence had no need to check with anything that has already been written about the novel.
Summing It All Up: The Pros & Cons of Essay Market
EssayMarket has been in business for more than a decade. It attracts a lot of positive reviews, and you can easily see why. The service has an intuitive website and budget-friendly prices. That is already enough to solidify a good reputation. You can easily check the information about the writers, and you can communicate with them directly. Yet, throughout our investigation, we came across several disadvantages that our readers should be aware of.
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