MyPerfectPaper: Service Overview
MyPerfectPaper has an overall rating of 3.2 out of 5 stars based on 1,071 reviews, which indicates that the majority of its clients remain dissatisfied with their experiences. Customers who rate this service with 1-2 stars emphasize hidden charges, unprofessional attitudes, and poor quality of papers. My Perfect Paper is ranked 86 among essay writing sites.
According to the service’s site, MyPerfectPaper is trusted by 2,000+ satisfied clients and delivers a 95% satisfaction rate. However, a careful analysis of the site and MyPerfectPaper reviews found across the web prove that these statements aren’t quite true.
As stated on the site, the ratings MyPerfectPaper receives on trusted review sites range from 4.7 to 4.8 stars, which is a good result. However, after some research, we found that it also receives quite low ratings, such as 2.2 stars on Trustpilot.
Although the service receives some positive reviews, there are many customers who remain dissatisfied with their experiences. They claim that MyPerfectPaper is a complete rip-off that applies hidden charges to existing orders and fails to stick to its promises in terms of quality, timeliness, and originality.
Our expert reviewers carefully studied the website to help you answer the main question: is MyPerfectPaper a good choice for you or not?
Our Experts’ Verdict
At first glance, MyPerfectPaper looks like a legitimate and reputable service that can help you with nearly any kind of task on a variety of subjects. However, a deeper analysis of the service and its reputation has revealed that this site is generally not worth trusting.
Despite giving a variety of guarantees, MyPerfectPaper fails to cater to customers’ needs. The service promises 0% plagiarism and delivers plagiarized papers. It also guarantees timely delivery and often fails to submit orders on time. Moreover, many students emphasize a lack of professionalism and transparency.
Some reviewers state that MyPerfectPaper charges extra money for orders and threatens to tell their universities that they used the site help in case they request a refund.
Our own experience with this service also wasn’t excellent. We faced a number of challenges with our order, which required significant improvements and was delivered later than expected.
All in all, we cannot recommend this site to our readers because there are many other writing services that offer significantly better value for the money.
A Comprehensive Site Analysis
As usual, our pros started the work on our My Perfect Paper review by analyzing the service’s site from A to Z.
The first thing that caught our attention after landing on the website was a big banner with statistics that set pretty high expectations for this service. According to the information on the banner, MyPerfectPaper has a large pool of 350+ writers, has a 100% money-back guarantee, takes 50% upfront payment, and promises 0% of plagiarism and AI content.
The rest of the information presented on the home page was pretty basic. Here, first-time visitors can learn more about the service and the help it delivers. Based on what we’ve found, MyPerfectPaper provides help for all academic levels, offers a fairly long list of papers and assignments that you can order, and has over 100 subjects on its roster.
All in all, the design of the website and the way the information is provided are pretty straightforward and convenient. Navigating through the site’s pages is intuitive.
My Perfect Paper Customer Support Service
Digging into the company’s details, we found that MyPerfectPaper is allegedly registered and has offices in five countries, including UAE, Cyprus, Australia, the US, and the UK. This can make you feel like the company provides services globally. Yet, to our disappointment, there was only one direct phone line – for the US customers.
All in all, the service offers four ways to contact its customer support:
- Direct phone number (for calls and texts);
- Email;
- Online chat;
- Contact form.
The company promises that its support agents are available 24/7, regardless of the selected means of communication. Nevertheless, if you decide to reach out via a contact form or email, they promise to get back to you within 24 hours, which isn’t very fast or convenient.
As for a phone line, it indeed operates 24/7. However, getting in touch with an agent can take a while. Our reviewers had to call 3 times to be connected to someone at night.
Based on everything stated earlier, an online chat remains the most convenient way to contact the support team, though it’s also not as quick as you may expect. Testing the work of MyPerfectPaper’s support team, we had to wait at least 5 minutes to receive a response. This time can extend at night or during high times.
And we have to emphasize that support reps don’t always answer questions directly. When we asked about the possibility of picking the writer, we didn’t get an answer. Instead, a support manager started asking questions about our order, such as the topic and number of pages, which weren’t relevant to our question.
Writers’ Pool and Qualifications
While assessing the information about MyPerfectPaper’s writers, we instantly noticed inconsistencies in the numbers. On the home page, you’re told that the service has a pool of 350+ writers. However, if you look at the same number on the About Us page, it’s 250+.
There are also some inconsistencies in the promises MyPerfectPaper makes about its writers’ backgrounds. On most pages, the service guarantees that it only employs native English speakers from the US.
However, if you read the information on the Our Writers page, you will notice that the service offers writing help provided by people who “have received their education in the United States.” There is a huge difference between native writers and those who have only received education in the US as foreign students.
Apart from this, when we reviewed different writers’ profiles on the site, we saw many of them have high ratings of 4.6+ stars received based on 10,000+ customer reviews. This sounds unrealistic, given the significantly smaller number of reviews on trusted review sites and only 2,000 satisfied customers that MyPerfectPaper states to have.
Although writers’ qualifications generally seem to be impressive. Multiple MyPerfectPaper reviews claim that the service has bad writers, many of which don’t seem to be fluent in English.
My Perfect Paper Prices & Discounts
When we got to assess the rates at MyPerfectPaper, we initially liked the fact that there is a dedicated Pricing page on the service’s site. This gives users a sense of transparency and allows assessing the cost before placing an order.
According to the pricing page, the cost of MyPerfectPaper’s services is determined based on three factors:
- Deadline;
- Number of pages;
- Academic level.
The baseline price kicks off from $11/page for high school and $14/page for college or university. Although this price isn’t too high, it’s somewhat higher compared to some of the top-ranked sites we reviewed before. However, when it comes to advanced writing help, it gets significantly more expensive – starting from $30/page for a Ph.D.
As for discounts, at the moment of making this review, MyPerfectPaper had a 50% discount for all custom orders, though for a limited amount of time. We didn’t find information about any other discounts.
However, as the service claims, they count pages differently (on average, 300 words per page), which enables users to get 20% more value. Though it sounds nice, a higher baseline price alleviates this “added value.” So, all in all, ordering papers at MyPerfectPaper isn’t cheap, and many clients claim they were eventually charged extra.
Revisions and Money-Back Guarantee
According to the service’s site, MyPerfectPaper has transparent revisions and money-back policies. The service offers free and unlimited revisions and a 100% money-back guarantee for all customers. However, we detected a few tricky points while studying the service’s policies.
Although free revisions are there, the company makes a disclaimer by stating that it only “offers minor changes and revisions” if there is a lack of alignment between the received order and provided instructions. So, it’s absolutely up to MyPerfectPaper whether they can revise your paper or not.
Also, it turns out that revisions can’t be processed after 14 days from the order submission pass. And all revisions (even very minor ones) will take at least 24 hours to make.
As for the money-back guarantee, it’s also trickier than it seems at first glance. A refund can only be provided within 30 days after order submission and if the work wasn’t delivered within the specified timeline. There is no compensation if you receive a poor grade. And if you are not happy with the quality, your order needs to undergo validation by the service’s Quality Assurance Team to determine if you qualify for compensation.
My Perfect Paper Deadlines
The minimum deadline available at MyPerfectPaper is 12 hours. Although the company does offer such urgent help, short deadlines aren’t applicable to all assignment types, and they are much more expensive compared to regular orders.
Of course, on its website, MyPerfectPaper guarantees that all assignments will be delivered on time, regardless of the due date. They also guarantee that there is no space for poor quality, even in urgent orders. However, customer reviews state the opposite.
Many users leave negative reviews concerning the service’s timeliness. Here are just a few of the many reviews we found:
“A month later and the papers are still not finished.”
“They took my money did not finish any of my three papers on time.”
Our pros also placed an order to test the service’s quality. We ended up with a mediocre-quality history essay that required heavy editing. And it was delivered one day after the initial deadline.
My Perfect Paper Plagiarism
As you already know, when we just started making this MyPerfectPaper review, our experts were stunned by the company’s promise to deliver papers with 0% plagiarism or AI. We were stunned not because it indicates excellent quality but rather because such claims are highly unrealistic. It’s nearly impossible to achieve 100% originality in academic work, and we were right.
Many customers emphasize issues with plagiarism in their reviews. Some claim they received more or less original papers with 90-95% uniqueness. However, others stated that their papers were way under the acceptable plagiarism rate, e.g., 79% unique.
The essay we received from MyPerfectPaper was scanned with a few different tools to check the originality level. We detected 17% of plagiarism, which isn’t good enough to a school or college would accept “as is.” And it’s definitely way off from what the service has initially promised us.
My Perfect Paper Pros and Cons
MyPerfectPaper sets high expectations with its promises of impeccable quality, 0% plagiarism, and others. Although it sticks to some of its claims, at the end of the day, this service tends to have more cons than pros. This is confirmed by multiple negative reviews and our own experience with this site.Here’s what we found while reviewing this service:
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