Overview of StudyBay
Studybay has a rating of 4.5 stars based on 3,264 reviews. This shows that customers are mostly happy with the services provided by the platform. Students especially appreciate the timely delivery of orders, customer service, and prompt responses.
To find out the answer to the question "Is StudyBay legit?", we've conducted research of our own. We've ordered two academic pieces to get a better understanding of the StudyBay processes. The first task was a 4-page memo to the CEO citing, due in 7 days. To test the service's delivery speed, we've also placed an order for a 2-page personal narrative with a 6-hour deadline.
StudyBay: Our verdict
StudyBay is a time-tested service that has been in the market for over 10 years. Launched in 2011, the company has completed over 500,000 orders throughout the years. So we can confidently say yes to the question, "Is StudyBay legit?"
Although the service claims to offer essay crafting help to students and rookie writers, it is a far cry from reality. In fact, StudyBay is more of a freelance platform that connects students to writers. This, however, comes with a lot of complications and drawbacks.
Firstly, StudyBay doesn't have fixed prices due to its bidding system. So, the cost of their help will be a surprise for you. Secondly, this service hires underqualified writers who lack expertise, so the quality of the papers they deliver is subpar. On top of that, the company's privacy and safety policies are nonexistent. And finally, their customer support is unavailable at most times or takes ages to respond.
On the bright side, we've received both of our orders on time, even with some time to spare. Both papers were human-written and had 0% of plagiarism.
To sum up, we strongly discourage you from wasting your money on StudyBay services.
Is StudyBay a scam? Definitely not. Established in 2011, the company has vast experience in helping students in their studies.
The platform works as a kind of freelance marketplace where writers bid to complete your assignment. A customer can pick the best offers from academic experts. We haven't noticed any instances of StudyBay cheating, though the quality of content left a lot to be desired.
On top of that, StudyBay offers a vast selection of academic authors and a money-back guarantee. If you have any issues with the service, you can get a full refund within 10 days of order completion. This is a bit short from our perspective, but it is still a nice option. You can also get your full deposit back if you decide to cancel your order before more than half of your timeframe passes.
As for the price rates, StudyBay is definitely not a budget-friendly service. Compared to the other academic aid platforms, their prices are on the higher end. Moreover, we didn't see any ongoing promotions or discounts on the platform, which is not typical for an academic assistance site.
Overall, we would not recommend StudyBay to you unless you enjoy overpaying for very basic services.
This service claims to provide friendly customer support 24/7, but we have our doubts about that. StudyBay customer service works via live chat on the website, which is very convenient. On the other hand, the customer support reps take ages to get back to you, even if you have the smallest query. So, given the long response time, the convenience of a live chat doesn't add much to the experience with the platform.
According to StudyBay reviews and our own experience, customer service is very unresponsive. It takes the support team hours or even days to answer your message, if they respond to you at all. In the meantime, your question may already become insufficient. So, if you're looking for caring round-the-clock support, don't opt for StudyBay in any case.
Writing experts at StudyBay
Our StudyBay review won't be complete without an overview of the service's experts and the writer selection process. Once you're placed your request, authors start bidding to complete your task. You can take a look at StudyBay writers competing for your order and pick the most-suited person for the job. But to be honest, the whole process is confusing and time-consuming. So, it's quite a challenge to choose a good writer on StudyBay.
StudyBay claims that their authors are well-trained professionals boasting years of experience and diplomas from top-tier universities. But that's not what we've seen. The writers we worked with at StudyBay were highly unprofessional and didn't bother to read our instructions. The quality of the content they deliver is questionable at most. On top of that, when we asked for amendments, the writer straight out refused to change anything.
Considering the level of proficiency and attitude of the authors, we do not recommend using StudyBay.
StudyBay prices & discounts
When it comes to StudyBay prices, it is hard to draw an unequivocal conclusion. The platform functions as a kind of freelance marketplace with a bidding system. So, you cannot find out the cost of your order right away. Instead, you have to review bids from the writers and choose the best value for money.
To test this system, we've placed two orders with different deadlines, levels of study, and paper lengths. In the end, the 2-page personal essay with a pressing 6-hour deadline cost us $34, or $17 per page. For the 4-page memo to the CEO citing, we paid $65, or $16.5 per page. These prices are pretty average for a service like that. But considering the poor quality of the content, we're not sure if it's worth the trouble.
So, how does StudyBay work when it comes to revisions? We couldn't find any clear policy regarding amendments on their website. StudyBay customer service also was of little help. There is info about Warranty Period that lasts 20 days, though. It means you have 20 days to ask for edits after you receive your paper. The number of amendments you can request is also unclear, but let's assume it's unlimited.
If you're unsatisfied with the service, you can also get a StudyBay refund within 10 days of your order completion. This period is a bit short, but still better than nothing.
When we asked for edits to our paper, the expert just declined our request without explaining the reason. The numerous reviews also state that writers take days to revise their essays.
As for the deadline ethics, we have nothing to complain about. If you're Googling "StudyBay is it reliable?" rest assured that you'll receive your paper on time.
To test the service's adherence to deadlines, we've placed two orders with different due dates. The first one is a 4-page memo to the CEO citing with a 7-day deadline. The second is a 2-page personal narrative with a 6-hour deadline. In both cases, StudyBay delivered before the estimated due dates, leaving plenty of time for revisions.
We've got our memo in just a few days. Though, the quality of content and adherence to our instructions was very poor. The personal essay was finished in just 5 hours. So, you can definitely count on StudyBay for prompt delivery. The quality of these texts, however, is another story.
Once we received the completed tasks, we went on to check the originality and quality of both texts. To find out whether the "StudyBay scam" claims were true, we ran the essays on cutting-edge plagiarism detectors and grammar checkers.
To our satisfaction, the first task, the memo to the CEO citing, didn't have a single trace of plagiarism. The second order, a personal narrative, was also 100% original and with correct grammar. Unfortunately, both texts were of very poor quality and needed numerous corrections before they could be submitted.
So, we can confidently say that StudyBay provides fully authentic content. However, you should pick your helper very carefully, as some writers deliver subpar content.
Pros and cons of StudyBay
As seen from the StudyBay reviews and our research, it is an average service that works as a freelance platform for academic writers. Our experience with StudyBay was satisfactory when it came to delivery speed and content originality. On the other hand, the quality of texts, authors' expertise, and customer service weren't as good. So, make sure to check out this list of pros and cons before entrusting your task to StudyBay.