OVERALL SCORE: 3.5/5 WE DO NOT RECOMMEND UKEssays TO OUR READERS
UKEssays.com
Rating 3.5
Sitejabber
Rating 4.3
Reviews.io
Rating 3.2
Emma Miller
Review writer at NoCramming
🔥Published on December 23, 2024

UKEssay: Service Overview

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UK Essays has a rating of 3.5 stars out of 5 calculated based on 43 reviews, which means that most customers are generally not satisfied with their purchases. The reviewers who are not happy with UK Essays most often mention not quite good quality of work, plagiarism, and disputes with writers. UK Essays is ranked 66 among tutoring sites.

Compared to many other writing sites, UKEssays has a very long and rich history. The site dates back to 2003 when it was founded by a qualified lawyer Barclay Littlewood with the goal of helping undergraduate law students to handle their academic papers. Throughout the years in the market, the service transformed from being very narrow-focused to becoming a one-size-fits-all solution to all academic matters.

Despite its long standing in the industry and a fairly high UKEssays.com rating that can be found on several review platforms, the service still has a number of considerable cons, which made us rank it lower on our list.

So, is it actually worth your time or should it be avoided? Our team has meticulously studied the website, tested its features, and analyzed hundreds of UK Essays reviews from across the web to help you answer this question.

Our Experts’ Verdict

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When you first explore it, UKEssays really sets the plank high. Established in 2003 and boasting 20+ years of experience in the market, it looks incredibly professional and reliable. Then, you delve into its guarantees, and they also give you high hopes for using this site. However, we cannot say that it fully lives up to this image.

After we started digging, we detected some breaches in the information this service provides. In particular, there is no data on individual writers, except for their IDs and education levels, which makes it hard to confirm whether UKEssays experts are truly experts or not.

Also, there is a significant issue with the price. It’s times higher compared to some of our top-rated services. Yet, the value you get for your money is lower.

Finally, when it comes to customers’ experiences with this site, we have to confirm that they aren’t all so great, too. Although many positive reviews on the surface, there are also many negative reviews saying that the platform never gives refunds.

All these drawbacks don’t enable us to recommend UKEssays to our readers.

Price
1.9
Quality
3.0
Features
4.3
Support
3.3
Ease of Use
4.5
Reputation
4.0
EssayHub Ranks Among the Top 3 Best Writing Services

UKEssay: An All-Rounded Site Analysis

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The first thing our experts focused on in the making of our UK Essays review was the site design, navigation, and functionality. Having seen dozens of different writing sites before, we were caught a little off guard when we first landed on UKEssays.

Despite its long history, the service’s website actually leaves much to be desired. It contains an overwhelming number of pictures, banners, and pop-ups that instantly distract you from the most important things. Besides, such an abundance of design elements makes some pages of the site load longer than we’d wished for, and this somewhat spoils the first impression.

Next comes the navigation. Although the website has an upper menu that should make it easy to find all the information you are looking for, some of the drop-downs contain a large number of links, which can confuse first-time visitors.

As for the website’s content, it seems to look good. There is not much bulk text on the site’s pages, which makes the content skimmable and makes it easier to find the core information.

Yet, once again, all the drop-downs and other design elements make it easy to get lost on the pages and distract from important content.

UKEssays.com Customer Support

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UKEssays is one of the companies that serve customers internationally, which makes it especially important to deliver efficient customer support.

The first tangible benefit we discovered while studying and evaluating the site’s customer support was a diverse list of available contact methods. The service’s support team can be reached via:

  • Four direct phone lines for the UK, the USA, UAE, and International customers;
  • Email;
  • Direct message from a customer’s dashboard;
  • WhatsApp message;
  • Live chat.

In addition to these contact methods, the site features a rather big library of questions and essays in its Help Centre. This is another way to find the needed information, though it might take some time to find exactly what you’re looking for.

One thing we didn’t like was that UKEssays doesn’t serve its clients around the clock. Its open hours are between 8 am and 9 pm from Monday to Thursday, 8 am to 5 pm on Fridays and Saturdays, and all support means are unavailable on Sundays. Importantly, these hours are for UTC zones (England), which can cause quite a lot of inconvenience for students from the US.

Though we didn’t find any UKEssays reviews that tell something about the quality of support, we tested it ourselves. Although support reps seem to be friendly and helpful, reaching them can be somewhat tricky if you’re not located in the UK, UAE, or nearby.

UKEssays.com Writers: Who Are the Experts?

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According to the company itself, UKEssays has a pool of 500+ active writers, some of which are in-house experts and some are freelancers. The company guarantees that all authors have a minimum of a 2:1 degree in their field, whereas many have multiple degrees.

UKEssays claims that all writers are thoroughly vetted from the best candidates, but, unfortunately, there is no opportunity to check this. Unlike some of our top writing sites, this service doesn’t give you a sneak peek into its experts’ profiles.

When you go to the Writers page on the site, all you will find is a list of subject areas covered with a number of writers available in each field. If you click on a specific subject, you will find a list made of two columns – a writer’s ID and qualification level. No additional information can be found, which is quite disappointing.

Seeing a company being shady about its writers’ personalities made a bad impression on us. Our doubts were confirmed by some customer reviews we found on trusted platforms. In these reviews, clients emphasized poor communication with writers, ignoring of provided instructions, and other issues that could indicate poor levels of professionalism and qualifications of UKEssays writers.

UKEssays.com Prices & Discounts

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While browsing through the site’s pages, our team got somewhat confused and surprised by our inability to find any explicit statements concerning the service’s rates. Indeed, there is no information about the cost of UKEssay help on the home page or beyond. The only way to learn more about the price is to find the Check Prices button and insert your assignment details into the order form.

When we started testing the price calculator, we were honestly shaken. We picked a 250-word essay for literature (undergraduate level) with a deadline of a month. To our shock, the price for a single page was $108, which is significantly higher compared to other trusted services. Moreover, the service requires you to pay 50% of the cost upfront for writers to start working.

Eventually, our four-page essay, due in a week, cost us $275, which is pretty expensive.

As for discounts, the only available opportunity at the time of making this review was a special 15% off deal dedicated to Black Friday. Apart from this, there were no additional saving opportunities, which is just sad, given the enormous price tag.

Revisions and Money-Back Possibility

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Typically, reputable writing services offer a specific time during which customers can request revisions for their papers free of charge. However, UKEssays doesn’t do this, to our big surprise. Neither on the service’s site nor in its Help Centre could we find any specific information about the possibility of revision. The service only offers revisions for your exams as an additional service that you can order.

As for money back, this point is a little clearer. UKEssays promises that every customer has a firm refund guarantee if they don’t receive a good grade for the paper they provide to you. Although this sounds great at first, it turns out that receiving a refund from this site isn’t that easy.

According to some UKEssays.com reviews from customers, you can get good quality or terrible quality. What’s more, many clients emphasize the complexity of receiving your money back:

“However, you wont ever get a refund out of them. So its a gamble if you want to go with them or not.”

Deadlines and Turnaround

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UKEssays offers a fairly flexible range of deadlines to help every customer get their orders right when they need them. The shortest due dates you can pick are the same day when you place your order in 4 or 8 office hours. Although such an urgent order possibility is generally good to have, it’s not possible for all orders to be delivered that quickly. And the price is quite overwhelming, too: $477 for a 250-word essay delivered in 4 hours.

In case you don’t need your order that quickly, you can pick any other due date, be it the next day or in a month. Just keep in mind that the longer the deadline, the more affordable the price.

As for the turnaround, we received our order on time. According to many customer reviews, UKEssays tends to deliver papers in a timely manner, though there might be occasional issues with quality.

UKEssays.com Plagiarism

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Now that we’ve gone through all the important points, it’s time to answer one of the main questions – is UKEssays cheating?

Straight from its home page, UKEssays gives you a number of guarantees, including a guarantee that every essay is absolutely free of plagiarism and AI content. Although it’s rather common in some services, this statement is incredibly bold as it’s nearly impossible to ensure an absolute 0% plagiarism.

In reality, UKEssays tries to deliver original papers from time to time. Our essay contained 20%, which is too much. Some other customers on the web claim that they received pre-written work that also wasn’t original. However, some reviewers state that their papers had an acceptable level of plagiarism.

UKEssays Pros and Cons

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UKEssays is a service with an impressively long history. Being around for 20+ years, it gives you quite high hopes. But while it attempts to deliver high-quality work, it doesn’t always manage to live up to the claims it makes. All in all, the service has some pros, though its drawbacks might outweigh them.

Pros:
  • ✅ The service was founded in 2003, making it one of the market’s old-timers.
  • ✅ Customer support service is available via a multitude of contact methods.
Cons:
  • ❌ Support isn’t available 24/7 and has rather inconvenient working hours for customers who aren’t from the UK.
  • ❌ There is not much information about each writer to confirm their qualifications and experience.
  • ❌ The cost of services is enormous compared to some of the other sites we reviewed.
  • ❌ No revisions and many complaints from former clients about the inability to claim a refund.

Frequently Asked Questions

Is UKEssays legit?

UKEssays has a long story that starts in 2003. Throughout all these years, the service operates legally and delivers the services it offers, so there’s nothing bad we can say about its legitimacy.

Is UKEssays.com a good site?

While it might be legit, this in no way speaks for its quality. UKEssays delivers okay quality and seems to strive to keep its guarantees, but we can’t recommend it due to a number of cons, including a lack of revision policy, inconvenient customer support service, and others.

Is UKEssays trustworthy?

It depends. If you’re looking for a simple paper that’s not too urgent, this service might meet your needs. However, based on our own experience and multiple reviews from the web, you never know what you’ll end up with.

Is UKEssays scam?

While reviewing this service, we didn’t find any factual details that would suggest UKEssays is a scam. The service has been around for years and typically delivers what you pay for. However, there certainly is some misleading information on the website that tries to manipulate users into buying.

Is UKEssays fraud?

Generally, no. Our experience with UKEssays was okay, and so it was for many clients, despite some quality or originality complaints. However, a few customers claim that this service never gives a refund or eventually provides it in the form of coupons for their services, which isn’t very honest.

Is UKEssays reliable?

No, we don’t recommend using UKEssays. After studying this service, we detected multiple drawbacks that can leave you with a poor customer experience. There are many other sites ranked higher on our list that are more worthy of relying on.

*Screenshots used for review and criticism purposes fall under the 'fair use' doctrine of the United States Copyright Law.

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