OVERALL SCORE: 2.8/5. WE CANNOT RECOMMEND Humata.AI TO OUR READERS
Humata AI
Rating
3.2
Rating
2.8
Emma Miller
Review writer at NoCramming
Published on
March 26, 2025
Updated on
March 26, 2025

Humata.AI — Ask It About PDFs, URLs, and Your Files

Based on seven comments on TrustPilot, Humata.AI has a rating of 2.8 stars out of 5. Given that five out of seven Humata AI reviews are negative, customers are generally not satisfied with the tool. Users often complain that the tool fails to read PDFs, URLs, and files properly. All in all, Humata AI misses the top 20, being ranked 23th among AI tools.

It doesn’t look good, does it? Despite being on the market for about two years, Humata still doesn’t have a lot of reviews. TrustPilot is the only review aggregation site that has comments on the tool. Given the fact that it has only one 5-star review, things don’t look bright for the tool.

But what is Humata.AI about? When you enter its website, it offers to meet your knowledge base and invites you to ask it about PDFs, URLs, and your files. How does that help with your writing? Well, we invite you to check it out with us.

Humata AI — Can Zoroastrianism Create a Well-Thought AI Tool?

What does Zoroastrianism have to do with any of that? Well, the name of the tool comes from the three pillars of Zoroastrianism: humata, hūxta, huuaršta, which can be translated as “well-thought, well said, well done.” The full phrase in Avestan goes as: “Humata, hūxta, huuaršta, manah, vāk, and kārṣa,” i.e., I do accept all good thoughts, good words, and good deeds.

Given the name, Humata AI is well-thought. Given the reviews, people rarely say “well done”. We have to figure out whether the AI is indeed well-thought and if we should accept the deeds of this AI tool.

The main goal of Humata.AI is to be your research assistant. How does it work? You feed it with anything from PDF files to URLs to a particular YouTube video. The tool analyzes it, and when you ask it a particular question, it provides an answer together with a direct citation from the document or video.

And there’s a writing tool if you want Humata AI to scribe you an essay based on the files you fed it with. Sounds quite promising. And you can use the tool for more than a reasonable price—more on that later. Yet, we still have the reviews that claim he tool even fails to read files properly.

Price
3.2
Quality
3.0
Features
3.0
Support
1.0
Ease of Use
3.5
Reputation
2.8
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Testing Humata AI Step I: How Good Is It at Reading?

Now, with the question of what is Humata AI out of our way, we need to see if it’s worthwhile or not. Creating the account is quite easy. Just enter your email address and create a password.

Then, you need to follow the link sent to your email address to confirm your subscription. Then, you need to enter your name and let the service know where you have learned about it. After that, you can start uploading the files and URLs.

So, how good is it at reading?

To experiment with the service, we uploaded two PDF files—one 20-page long and another 150-page long—and two YouTube video essays—one 15-minute long and another one lasting over four hours.

So, when it comes to short forms, Humata is quite good at providing you with answers. But whenever we asked it questions about the larger files, the tool started struggling. The answers were obtuse. Basically, they contained the keywords from our question, but the context didn’t match what we’d been asking for.

The good thing, however, is that you don’t have to be too careful with your questions when it comes to smaller files. Humata easily understands what you mean, even if you unintentionally press Enter mid-question.

Testing Humata AI Step II: Can Customer Support Help You?

Trying to locate support on the Humata.AI website is pretty much per aspera ad astra. The thing to suffer here would be your wallet. You won’t get in touch with the customer support service unless you are ready to pay.

And on the lowest paying level, you only get basic support, which means communication with a bot. You need to upgrade to premium if you want human communication.

What about communicating via email, you may ask? There’s no option like that. If you expect to find a “Contact Us” section, good luck with that. It’s nowhere to be found. There’s an option to chat with the sales department, but it’s only useful if you are about to order a customized account for an enterprise. If you are just a student, get ready to pay to get some help.

Now, is customer support useful? It is useful in finding excuses for why Humata is incapable of providing correct answers and citations when it’s working with large files or videos. They are also quite good at advising you to opt for using smaller files. They may also offer to escalate your case to the tech department.

Testing Humata AI Step III: Is the Writing Tool Any Good?

Given the whole Zoroastrian vibes of Humata AI online, we had no other option but to test its writing tool with Friedrich Nietzsche’s “Also sprach Zarathustra: Ein Buch für Alle und Keinen.”

We asked the tool to craft an undergraduate essay on historic events that support Nietzsche’s theory of eternal reoccurrence. Given that the writing tool is not Humata’s main asset, we didn’t expect much from it. But the generated essay was even more disappointing.

It didn’t provide any particular historical event. Instead, the tool proceeded with vague statements akin to “empires rise and fall” and “reoccurrence of similar conflicts and wars throughout history.”

Well, it works quite well as a draft if you can’t even imagine the basic structure of your essay but nothing else. It would’ve been great if the tool had provided us with at least some examples. So, we can’t say it’s any better than any run-of-the-mill AI writing tool.

The Reasonable Humata AI Pricing and the Unfair Refund Policy

Before we proceed talking about pricing, we need to answer one question: is Humata AI free? Yes, you can use it for free, but with serious limitations.

Firstly, you can analyze up to 60 pages of a document and one URL. And remember that “ask me about your PDFs” stance? Well, analysis of PDF files, apparently, is available only for premium accounts.

Testing Humata in free mode, we uploaded a PDF file only to learn that we need to upgrade to a premium account for the tool to do something with it.

We got a message stating that the tool requires Optical Character Recognition technology—available for premium users—to analyze scanned texts. The format is PDF, and there’s no notice that the tool can’t analyze scanned texts.

For $1.99 per month, you can get a basic package. It allows you to analyze over 200 pages and ask unlimited questions. You also have a support bot but no writing tool.

The writing tool and human assistance are available only in a premium package, which costs $9.99 per month.

Finally, if you are an enterprise and need Humata for the whole team, it will cost you $49 per user per month.

The most disappointing point is that if you paid for Humata and found it useless, you won’t get refunded unless you’re willing to take the company to the court.

How to Use Humata AI So It Works in Your Favor?

All in all, Humata seems less useful than it promises to be. Yet, does that mean that you can’t use the Humata AI website to your advantage? No, you still can. To help you do so, we created guidelines based on the issues we’ve encountered while investigating the platform.

So, firstly, let’s talk about Humata’s analytical skills. As we’ve noticed, the tool struggles with large files. So, if you want to load it with, say, 250 pages of information, expecting it to give you a correct answer with proper citations, don’t. Better stick to smaller files.

As for the writing tool, you can consult it if you like writing essays on your own. It will provide you with perfect drafts. You will be able to understand the structure of your future essay. But if you want the tool to produce something submittable, forget about it. It won’t.

It’s better to write a paper on your own or seek help from essay writing services that offer human assistance. There, you will be able to turn to professionals who know what they are doing and have degrees in the related fields of study.

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EssayHub Ranks Among the Top 3 Best Writing Services

The Rapidity of Humata AI

The really great aspect of Humata AI is its rapidity. The tool doesn’t take longer than a minute to analyze the uploaded files and URLs. Click on the file, and the tool will provide you with its summary, bullet-pointing the main aspects.

It’s also quite fast at providing you with the answers. Enter your question, and the tool needs around forty-five seconds to analyze it and give you the answer.

Now, let’s talk about the writing tool. Just like most generative AI tools, Humata manages to craft an essay for you in less than a minute. The quality of the essay leaves much to be desired, however, as we’ve already stated. You can still use it as a draft.

Most Importantly: Will a Humata-Generated Essay Bypass AI Detection?

Now, our Humata AI review must reveal whether the tool can produce human-like content. Who knows, maybe you don’t need a college essay that requires a lot of well-researched pieces of evidence to support your stance. Perhaps you need a school essay that is far less demanding. Can Humata produce something like that?

Yes, it can. But can you submit it? No, you can’t. Just one look at the generated text may prompt doubts about whether it was written by a human or not. We ran our essay through several AI detectors, and they showed between 70% and 80% probability that it was AI-generated. So, Humata is a no-go in this regard.

The Benefits and Drawbacks of Humata AI

Humata, hūxta, huuaršta. Let’s check. Is it well-thought, as the name suggests? Yes. Is it wellmsaid? Given its official promotion, yes. Given Humata AI reviews, no. Well done? Only when you work with small to medium files.

The writing tool is pointless. The prices are reasonable, but given the quality you get for the said prices, some people may rightfully consider it a waste of money.

Pros:
  • ✅ Humata AI works quite fast when it comes to analyzing and summarizing small to medium files
  • ✅ The service offers more than reasonable prices, and you can use it in free mode
Cons:
  • ❌ Humata AI struggles when it comes to large files and long video essays
  • ❌ Humata AI writing tool is unremarkable at best
  • ❌ You can only get in touch with customer support when you upgraThe service doesn’t provide you with refunds unless you seek legal actionde to premium
  • ❌ The service doesn’t provide you with refunds unless you seek legal action
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Frequently Asked Questions

Is Humata a legit AI platform?

Yes, Humata AI is a legit platform allowing users to upload PDF files and URLs, which the tool analyzes and then summarizes. Users can ask the tool questions, and Humata will respond with citations from the file. However, the tool only works well with medium-sized files.

Is Humata a reliable AI tool?

Yes, Humata is a reliable tool for medium-sized files and video essays that are shorter than one hour. However, it struggles to provide proper answers and citations for larger files and longer videos.

Does Humata AI scam its users?

Humata AI doesn’t scam its users. The platform is not trying to gain access to your sensitive data, and it offers secure payment methods. Despite that, we cannot recommend the service, as its research and writing tools leave much to be desired.

What is Humata AI?

Humata is an AI-powered platform that helps students understand complex subjects. Students upload necessary files to the tool, which analyzes and summarizes the materials. Then, students can ask the tool questions about the materials. Easy-to-comprehend answers speed up the learning process.

Is Humata AI safe to use?

Yes, Humata is committed to ensuring the privacy and security of its user data. It doesn’t use any data users provide to train its AI models. All the information uploaded to Humata is kept confidential and only used to provide users with requested services.

Is Humata AI writing tool trustworthy?

No, we cannot say Humata’s AI writing tool is trustworthy. Firstly, the texts it generates don’t differ much from those generated by any other AI-powered platform. Secondly, they work as drafts at best as they get flagged by AI detectors. Humata-generated papers are not submittable.

*Screenshots used for review and criticism purposes fall under the 'fair use' doctrine of the United States Copyright Law.

The latest customer reviews

Humata
User ID:
38204
Rating
2.7
Helpful for quick summaries, but not reliable for deeper analysis. Needs improvement.
Name:
Sophia R.
2/6/2025
Humata
User ID:
51792
Rating
2.9
It worked okay for one file, then asked me to pay. Not worth it unless you're desperate.
Name:
Soul Т.
3/5/2025
Humata AI
User ID:
21937
Rating
2.6
The interface is nice, but accuracy isn't always great. Sometimes the answers are way off.
Name:
Liam M.
1/16/2025
Humata AI
User ID:
10428
Rating
2.5
It's a cool idea, but the free version is super limited. I ran out of credits too fast.
Name:
Emma T.
1/16/2025

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