StudyMoose Service Overview
StudyMoose is rated at 3.8 stars based on 282 comments on review sites. Such a rating indicates that most customers are not satisfied. Users often cite challenging communication with StudyMoose’s customer support and poor quality of work. StudyMoose is ranked 29th among essay writing sites, with a score of 3.8 out of 5.0 in research.
Aside from offering writers for hire, StudyMoose provides its customers with an extensive database of free essay samples. At the time of writing, the service has more than 70,000 essay samples, which you can use for reference. But even StudyMoose itself suggests hiring a writer, although it seems that customers are not always happy with the quality of their work.
Our Take on StudyMoose
So, what is StudyMoose? It’s an online essay writing service that also provides free essay samples. And they are actually free. You can check them even without registering.
If you wonder why the service is doing that, it provides the answer in the FAQ section, stating that it is one of the best ways for students to improve their writing skills. But if that doesn’t sound appealing to you, StudyMoose has more than 800 professional writers who wrote almost 400 essays. At least, that’s what the website claims.
The best thing is that you can communicate directly with the writers. However, based on some reviews that you can find online, the communication doesn’t always go well.
The service also offers tools like a free plagiarism checker, paraphrasing tool, thesis statement generator, and even a tool that will read your essay aloud in different voices. Everything seems great, even too good to be true.
While the tools may be useful, after all, the main asset of an online writing service is its writers. Based on the comments from past users and our own investigation, it seems that you may not get the best help for the average price with StudyMoose.
Our Objective Analysis of the StudyMoose Service
If there are some drawbacks that immediately catch the eye with StudyMoose, it is the website. Based on all the information that we have, the service was launched in 2016, but the website may suggest that it was launched two decades earlier. And the site is quite confusing.
Yes, you can check the verified experts. You can also look through the free essays and some clients’ testimonials. But where can we find information on prices, discounts, revisions, and refunds? And what does the moose have to do with any of that?
Gladly, there’s a support live chat pop-up to ask all of those questions. Alternatively, after some running around the site, you can check the Terms & Conditions. Going through the 19 closes in it, you can find most of the necessary information.
For clarifications regarding the pricing and money-back guarantee, you can check out the Payment Policy. So, if you decide to visit StudyMoose on your own, we suggest scrolling down and checking all the information you can find at the bottom.
Now, let’s have a more detailed look at the service and find out why some StudyMoose essay reviews are that negative.
Communicating With the StudyMoose Support
Some StudyMoose reviews complain about the support being unresponsive. So, it was one of the first things that we decided to check. We acted like a prospective customer being hesitant because of the negative reviews online.
Claire replied within less than a minute and easily explained the negative reviews. She said that the service has been on the market for more than six years and that there are always negative reviews. That’s it. Negative reviews simply happen. We were confused by the answer but decided not to proceed with the topic.
But we decided to ask a few more questions. We inquired about the discounts, as we weren’t able to find any information on them on the obtuse website. You will find Claire’s answer in the later section of the review.
Also, we couldn’t help but ask Claire why the service has “Moose” in its name. “Claire” had no idea and said that we were the first to ask this question. She said she suspected it had something to do with “Tom and Jerry” (more of “Rocky and Bullwinkle” if you ask us) and promised to find out, but she never returned to us regarding this question.
What Can Be Said About StudyMoose Writers?
The negative Study Moose reviews are often directed toward its writers. Commentators mention names a-la Professor Peterson or Writer Johnson. As an unregistered user, you can see the top writers presented on the main page.
While we can joke about what happened to the previous 3456 Writer-Franks or that Destiny sounds more like a pop diva’s name of the early noughties, there are several things that make Study Moose special. You can check the writer’s bio and their clients’ reviews, some of them being quite detailed. The site even displays comments from users that gave the writer 1 star.
So, we decided to place an order for an essay on the impact of online dating on depression. With the help of Amy, the website’s smart assistant, we’ve done all the necessary steps for placing an order and waited for a writer to pick it.
We’ve got someone named Professor Tomkins, who, according to their bio, has a degree in psychology. We opted for a maximum 10-day deadline. And in ten days, we’ve received an essay that was… not that satisfying. The choice of wording was rather limited; the sentences were short and primitive. And Professor Tomkins didn’t dig deep enough for someone with a degree in psychology.
Study Moose Price, Discounts, and Refund Policy
Things are a little bit quirky when it comes to StudyMoose pricing. What the service offers initially is $13.90 per page. But when you place the order and decide on the deadline, the price ultimately depends on what the writer has to say. We settled on Professor Tomkins because he was the only writer who agreed to do the paper at the initial price. Considering that we opted for the longest deadline possible, it was quite fair. There were writers who offered us to do the paper faster for a bit of extra. Judging from the paper we ended with, we should’ve accepted one of those offers.
As we’ve already mentioned, there’s no information about the discounts on the website, which made us ask the support agent regarding this. Claire offered us to sign up with the service so that she would notify us via email in case any discounts were available.
We recommend paying attention to essay service promo code and studybay promo code, it will help you save additional money. According to our experience, we can say that these services provide excellent services and will be a great alternative to MyAssignmentHelp.
As for the refund policy, you can request a refund within 72 hours after receiving the paper, and you’re only going to be refunded if the paper doesn’t correspond to the initial instructions.
What StudyMoose Offers in Terms of Revisions
We must say that when it comes to revisions policy, StudyMoose is quite fair. And it’s impossible to find at least one StudyMoose review complaining about the revisions. Some services attract a lot of negative comments for providing limited revision options, but it’s not the case with StudyMoose. It is safe to say that the service offers an unlimited number of revisions.
Firstly, you can request multiple revisions while the writer is working on your order. Basically, you don’t have to release funds until you are satisfied with your paper. We didn’t release our funds immediately as we got the order. We asked the writer to rewrite the essay so that it would resemble an undergraduate paper rather than a high school one. However, after two revisions, we figured out that we could easily rewrite it on our own.
But even if you released the funds, you can still request revisions. If your paper is less than ten pages long, you can request revisions within a two-week frame after purchasing the paper. In case your paper is longer than ten pages, you can request revisions within one month after the purchase. But, judging from our experience, the revisions may not be that helpful.
What About StudyMoose Deadlines?
Well, it seems that it’s going to be the first Study Moose review to complain about the deadlines. Not that something is wrong with the deadlines per se. The main problem is that you can’t find anything about the deadlines until you place an order. No matter where you look, you can’t find this information.
Setting up the deadline is the second step that Amy, the AI assistant, guides you through. The shortest deadline is fifteen hours, while the longest one is ten days. Of course, the deadline range can be explained by the bidding system of the service. If you have to bargain about the order price, you shouldn’t even expect it to be done within the next three hours.
One more thing is not quite clear, though. When do you start counting the deadline: after the order is placed or after the writer is chosen?
StudyMoose Plagiarism Policy
After requesting several revisions, to which our writer replied with the delays, we got our paper and decided to run it through several plagiarism checkers. While a lot of things depend on the checker per se, we didn’t have any report that showed less than 17% of plagiarized material. Needless to say, such quality is unacceptable. The essay contained barely paraphrased sentences from an online article on the same topic.
Now, you might be wondering if that’s a reason for a refund. The short answer is “no.” You should check closes 14 “No Warranties,” 15 “Limitation of Liability,” and 16 “Indemnity” in the Terms & Conditions of StudyMoose. Or we can sum it up for you: the service doesn’t provide any guarantees, is not liable for any damages caused by its products, and you’re solely responsible for all your service-related activities.
Summing Up the Benefits and Drawbacks of StudyMoose Writing Service
StudyMoose offers an extensive database of free essay samples and tools that can be useful or at least fun to use. The service displays even negative reviews, which is a huge thumbs up. But that’s where the advantages end and downsides start.
The support team is responsive but not much of a use. The prices are unpredictable, and the papers, unless you pick the most expensive top writer, are poorly written.
For comparison, read our edubirdie review where we checked if it is a decent service. This way you will be able to understand the difference between them and choose the one that is right for you.