What Is OnlineClassHelp?
OnlineClassHelp has a solid average rating of 4.0 stars based on 3,700+ reviews from various online review platforms. Most of the positive Online Class Help reviews mention great customer service, decent paper quality, and native English-speaking writers. The service is ranked 17th among essay writing sites, with a score of 4.0 out of 5.0 in our research.
Even though the amount of positive feedback on the platform is huge, we knew we had to do what the NoCramming team does best ‒ check the service out for ourselves and spill the tea to our readers.
So, we went ahead and placed an order with OnlineClassHelp. This time, it was a 3-page essay on Sociology, and the topic we came up with was "The Culture of Silence in Today’s Society." The deadline we set was only 24 hours, but we felt like a day was more than enough for a 3-page paper.
Did we get our paper in time? Was it good or trashy? Did someone even respond to our requests? Stick around; we'll cover everything step by step.
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Our Opinion on OnlineClassHelp
Our team had kind of mixed reactions to OnlineClassHelp. The service creates a double impression due to several reasons that can be easily fixed.
On one hand, everything that is related to the paper quality was commendable: the essay turned out great, completely original, and well-written. Plus, it was delivered on time. The customer support was also great; we actually enjoyed talking to them. On the other hand, everything else about the platform is either really bad or just ill-conceived.
The website design is awful. Even if you don't care about the design, it's just not really informative and lacks essential features like the price list or a traditional order form.
If you want to know anything about the service or have an update on your paper ‒ you'll have to call customer support. Any information that you should know before placing an order, like revision policy or refund terms, is also missing from the website.
If the visual part and other poorly done stuff doesn't bother you, the service could be a good option for you, at least in terms of quality and timely delivery.
In case you can't decide and want to know more about the service ‒ keep reading this Online Class Help review and learn about our experience. And if you are interested in other services, such as Essaypro, consider checking out our EssayPro review where we covered everything you must know.
Our Experience With OnlineClassHelp
Reviews for Online Class Help don't mention this, but let's put it this way ‒ it is not your typical academic help service. Its website doesn't have a lot of features you'd expect from a modern essay-writing service's site.
To be honest, we didn't like either its design or functionality; it just looks too outdated. You can't register and create a personal account, there's no live chat, and all of the correspondence is maintained via email or phone. The same way the manager who handles your order updates you on your paper.
This is extremely inconvenient, but after all, we came for high-quality papers, right?
We left a request via email and got a response in 6 hours. To be fair, every time we called them, a representative of OnlineClassHelp was always fast to answer. We spoke with a manager for a bit, provided them with order details, agreed on a deadline, and paid. All we had left to do was wait.
Right in 24 hours, the paper landed in our inbox. The essay was surprisingly well-composed: it was an insightful, substantiated paper with great takes and solid structure in general. The research was well done, and the findings of that research were properly integrated into the paper.
Despite initial doubts, we were satisfied with the paper's quality, depth, and, of course, timely delivery.
Customer Support and Communication
As we already mentioned, you can't chat with the support agents (or "managers" as the service calls them); the only two options are phone calls and email.
Judging from our experience, OnlineClassHelp is too slow when it comes to answering emails. So, our advice right off the bat is ‒ call them, and you'll get a response in no time.
That's what we did and how we kept in touch with the manager, who informed us about updates on our paper. Also, the website displays only one phone number that you can hit up to place an order.
There's no other separate line for customer support, so the managers taking your orders are also the ones who double as support agents, ready to answer your questions about the service.
Every time we called, the managers talked clearly, were friendly, and always gave us detailed answers. This is also how we figured the service is legit American ‒ no weird accents or struggling with English, just straight-up American English. The only accent we noticed was a bit of a Midwestern twang, but even that manager was easy to understand.
What Other People Say About the Service
While there are only a few big OnlineClassHelp reviews that describe the experience of ordering from these guys, platforms like SiteJabber have over 3,700 reviews on the service.
Most of the feedback from satisfied clients is simple and basic comments that don't go deep into detail about the nuances of the service. Still, it's possible to find some insightful takes and remarks; you just need to scroll through a lot of those comments.
We couldn't find many reviews about the obvious downsides of OnlineClassHelp that we noticed, like an inconvenient ordering process or fuzzy pricing (more on that later). Perhaps people just aren't as picky as our team is, and they're generally satisfied with how the service works.
What's clear, though, is that OnlineClassHelp has a good reputation online, with a regular increase in positive feedback.
Similarly, in our SpeedyPaper review, we noted that the site is well-designed and intuitive, making it easy to navigate. Unlike some other sites, you won't have to deal with multiple pop-ups while browsing SpeedyPaper.
How Expensive Is OnlineClassHelp?
This is where things get confusing because OnlineClassHelp isn't clear about the prices at all. Though the website has a separate "Pricing" tab, you won't find a price calculator or some kind of standardized table of prices there.
There's a brief explanation about how costs are determined in the FAQ section, but that's it ‒ to figure out what your particular order's going to cost you, you need to hit up support and ask them directly.
The website only mentions that OnlineClassHelp charges $25 for same-day assignments. Even the managers we were speaking to couldn't give us a list of fixed prices because each order should be individually calculated based on its requirements and other factors.
And yes, the specific way they determine the price isn't entirely clear. Our 3-page essay cost us $65, and, to be honest, that's a bit expensive even for a 1-day deadline.
The service also has a referral program ‒ you can get a $50 discount on services for inviting your friend to sign up for a full course. Again, all of the nuances of this referral program aren't clear, and even the button "Send Referrals Now" doesn't work (maybe it's just bugged).
We hope that OnlineClassHelp will work on the FAQ section more and maybe even rework their pricing system entirely. Right now, going through their website is kind of a pain in the neck.
Revisions Possibility
The OnlineClassHelp website doesn't say anything about revisions. There's no specific section in its Terms & Conditions or anywhere else on the site that addresses revisions. The only thing you can do if you're not satisfied with your paper is to claim a refund. This is the only exact statement you can find in the FAQ section of the homepage.
Like with lots of other aspects of the platform, it's not entirely clear how exactly the refunds are made. No policies regarding revisions and refunds certainly look like a red flag, and more than just one OnlineClassHelp review mentions this. As the support agent explained, everything depends on your specific situation.
However, considering the amount of positive reviews and the fact that we were satisfied with our paper, it doesn't seem like refund requests are common. Even if you're not happy with the outcome, don't worry: we did come across a few reviews of people managing to get refunds successfully. Still, we think it would be great if they explained how it all works somewhere on the website.
How Quick and Flexible OnlineClassHelp Is?
OnlineClassHelp claims to have a team that is "known for its quick and efficient responses." But this is more about the staff and customer support, after all. As there's no info about the deadline range on the website, you still need to hit the support and specifically ask if they can do your task within the time limits you have.
While ordering, we precisely mentioned that we needed our paper in 24 hours, which the manager said was achievable. But if the OnlineClassHelp crew can't make the deadline, the manager will notify you and propose a new one. The quickest they might write your paper is, we believe, in 6 to 9 hours, but it's hard to say exactly because of tons of factors that influence the completion time. And it's pretty much up to the managers to figure out how all those factors play into timing.
Plagiarism at OnlineClassHelp
The majority of OnlineClassHelp com reviews tend to skip this part, but our team can't just let it slide. Though the service ensures all of the works its writers produce are original and free from plagiarism, we had to check it ourselves.
OnlineClassHelp doesn't offer any plagiarism reports, but luckily, the internet is full of free plagiarism detection tools, and you can do the same thing we did.
We ran our paper through three different plagiarism checkers. QueText showed 10% plagiarism, Unicheck found 12% similarities, while CopyLeaks reported 14% of matching text. The similar content in our paper was mostly due to common phrases and citations. Though OnlineClassHelp passed our plagiarism test, don't forget to double-check the papers you receive.
Pros and Cons of OnlineClassHelp
As you can see, the service cuts both ways. Even the most important aspect of any academic assistance service ‒ the high quality of papers ‒ can be easily overshadowed by seemingly minor issues such as a poor ordering process, an inconvenient website, and a lack of vital features like a simple price list. Now, let's look closely at the strengths and flaws of OnlineClassHelp
Frequently Asked Questions
Is Online Class Help legit?
For anyone wondering, "Is OnlineClassHelp legit?" ‒ yes, it is. The website obviously lacks some legal information, but other than that, the service is legit. We ordered a paper, and we received it in time, as agreed.
Is OnlineClassHelp reliable?
Given the great number of positive reviews online and the fact that the service successfully delivered our paper, we think that OnlineClassHelp can be considered reliable. It can be a solid pick if you need some help with your studies, especially when you're not in a hurry.
Is OnlineClassHelp any good?
As we noted, OnlineClassHelp is reliable when it comes to delivering papers. However, the website's outdated design and extremely limited functionality, even the lack of live chat, might not impress everyone. But despite all of these flaws, the service fulfills its main promise and completes orders as requested.
Is OnlineClassHelp cheap?
We can't call OnlineClassHelp the cheapest service on the market because prices here are actually higher than average. Making direct comparisons is difficult because the service doesn't provide us with a standard price list. However, the platform's philosophy is to have better quality rather than be the cheapest option.
Is OnlineClassHelp safe?
The service emphasizes its security a lot and boasts about safety features, such as IP Check Safe, 2048-bit RSA encryption, and even a customized VPN network all over the United States that tutors from OnlineClassHelp use. The platform seems to be very committed to maintaining your safety and confidentiality.
What services besides paper writing does OnlineClassHelp offer?
The site can help students with different academic work. This includes homework assignments, project completion, online tests, and classes. Experts from OnlineClassHelp can even take entire online courses on behalf of students.
*Screenshots used for review and criticism purposes fall under the 'fair use' doctrine of the United States Copyright Law.
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