Copy.ai Review 2024: Comprehensive Platform Overview for Students

Copy AI is a platform rated 3.0 stars based on 175 reviews on review sites, which indicates that most customers aren’t so satisfied. In negative reviews, users mention terrible customer support and poor-quality copy with erroneous information. Our experts rank Copy AI 53th among essay writing sites with a score of 3.0 out of 5.0.

Although the platform emphasizes its exclusiveness, in reality, it’s built on stilts of GPT-3 large language model (LLM) by OpenAI, which makes it a duplicate of the famous ChatGPT and makes it look very similar to dozens of other AI-powered platforms.

The platform was launched back in October 2020, which makes it one of the market’s old-timers. It started as a small startup with three employees. But now, it already has 30+ employees and over 380,000 users from across the globe.

Launched at the dawn of generative AI, Copy.ai earned the first 2,000 signed-up users only two days after its release, which is pretty impressive. Today, this kind of technology is already on the agenda for 28% of organizations (McKinsey The State of AI in 2023 report).

Now, the platform allows users to generate any kind of copy at lightning speed. Its primary areas of application still remain marketing and sales. However, as it grows, students also find applications for it in academic research, brainstorming, and writing.

Another issue customers complain about a lot is poor billing practices. Copy AI occasionally withdraws clients’ money and isn’t open to dialog when it comes to refunds. Users also mention high prices and suspicious limitations. Thus, even after purchasing an annual subscription, some customers receive notifications that they’ve used up all their credits and have to pay more to upgrade.

Based on our own experience and countless user reviews, Copy AI doesn’t seem like a platform worth trusting.

Continue reading, and we will tell you everything you need to know about this tool in our comprehensive Copy.ai review.

When seeking a perfect essay writer AI, it's crucial to consider the shortcomings highlighted in this Copy AI review to make an informed decision.

Copy AI boasts 380K+ total users and over 5,000 paying customers from 50+ countries. It’s one of the most popular AI generative tools in the market that helps businesses across all industries streamline their content creation. Nevertheless, we believe that the platform isn’t worth the money for academic writing, in particular.

After rigorously testing the platform, analyzing its features and terms, and reading Copy AI reviews, our experts’ final say is firm - this tool does not have what students need. It does feature 90+ copy templates and supports over 95 languages. However, it doesn’t allow tailoring the voice and contents of your papers to the same extent as traditional essay writing services do.

It also can’t guarantee accuracy or uniqueness. And it lacks the human expertise and creativity needed to make your papers shine.

To test the platform to the fullest, our experts generated a 5-page essay on the topic “The Impact of Industrialization on the Change of the Global Social Class Structure” using Copy AI. At first glance, the essay was written well. However, some facts were totally made up by the AI. AI Content Detection and Originality scores were also below our demands.

Thus, we don’t recommend Copy AI to students as it can’t substitute professional essay writing services with human experts.

Every student who has ever tried using essay writing services should know that high-quality customer care is a must-have feature of such sites. Customer support makes your experience with a service smooth and helps resolve a variety of issues. That’s why our experts paid special attention to Copy AI customer support.

The platform features an extensive Help Center with answers to the most common user questions. In the Help Center, you should be able to find all the information you need to get started with Copy AI and make the most out of it. But what about the actual support?

In the website’s footer, there is a separate subsection called “Support.” Here, users will find several contact options by purpose:

• Request a Demo;
• Contact Us;
• Report a Bug;
• Report an Outage;
• Request a New Feature.

Depending on your contact goal, you can pick one of the aforementioned options. Then, you will need to type your complaint or request and wait for a response. All connections are handled via email. On the Contact Us page, you can also find an email contact form.

Unfortunately, the platform doesn’t feature a live chat or a phone line for quick support. Moreover, contacting support via email is nearly impossible. Multiple customer reviews claim that Copy AI customer support is “nonexistent.”

Our experts couldn’t get in touch with the support either.

Copy AI can generate any kind of content 10x faster than human writers. It easily handles different kinds of prompts, including academic-related ones. However, the tool has a number of significant flaws:

1. The language in generated papers feels rather natural. However, it can’t be fully tailored to your writing style. Moreover, AI isn’t always precise with its word choice. That is, the final draft requires rigorous proofreading to avoid awkward sentences, grammar mistakes, and other issues.
2. Copy AI has an extensive training database, which includes a lot of accurate data. However, it also includes a lot of unrepresentative, false, outdated, or biased content. Thus, the accuracy of the content might be harmed.
3. AI can’t compare to human writers in the depth of research and thought. The content generated by the platform can’t include data from beyond 2020 and might contain made-up information.

All in all, the quality of writing is mediocre. As stated in one of the many Copy AI reviews - users might have to “spend a significant amount of time editing and revising the content.” So, using this tool for academic writing purposes can actually make you waste more time.

According to Copy AI’s cancellation policy, users can downgrade or cancel their subscription plans at any moment. If you choose to downgrade the plan, the credits will remain with you until the end of the current billing period you paid for. If you cancel, you can continue using the platform with a free plan for as long as you wish.
To manage your subscriptions, simply go to your Workspace → Subscriptions and pick the desired action.

An important note: if you purchased a paid plan and decided to cancel it, it won’t result in an automatic refund. The platform only gives you 5 days to claim your money back. If you cancel later than 5 days after the purchase, you won’t qualify for a refund. However, if you cancel earlier, you can request your money back via customer support.

The catch is that many users never get a chance to connect with the support team. Others also mention unethical billing practices that result in extra charges. So, all in all, trying a paid subscription at Copy AI isn’t worth it.

Despite some positive reviews, the Copy AI app receives a lot of negative testimonials. The platform has a fairly low rating of 3.6 stars out of 5 on Trustpilot, with 14% of users rating it with just 1 star.

The first thing users point out in negative testimonials is the quality of support. Users state that they can’t get a hold of the support team for days and even call it “nonexistent.”

Another big share of complaints is related to the reliability of the platform itself. Many users report common glitches and bugs. Some even claim that “Every other day it will stop working” and emphasize that customer support is useless in solving the tech issues.

When picking a reliable essay writing service, students pay a lot of attention to the plagiarism policy. After all, papers with a low originality score can’t be graded high and can get you in a lot of trouble.
So, what about plagiarism in Copy AI content?

The platform guarantees that its AI crafts custom content with no plagiarism. Nevertheless, CopyAI reviews indicate the opposite. Users claim that the content generated by this platform is “plagiarized in 45% of cases.”

Our experts decided to test this statement themselves. We scanned the generated 5-page essay with an advanced plagiarism checker and detected a whopping 37% of plagiarized content. This figure is absolutely unacceptable for schools and colleges.

On top of that, the content from Copy AI doesn’t pass the AI detection check. Thus, the content it generates can’t be used for academic purposes as is.

When considering the best AI essay writer, weighing the pros and cons of services like Copy AI is crucial. You can also check out charley.ai reviews for a comprehensive evaluation to make an informed decision.

Copy AI is a trending AI-powered tool meant for various purposes. Now that you know everything about this platform and its features, let’s quickly sum it up. At the conclusion of our review, we gathered the primary pros and cons of this platform (from a student’s perspective) to help you make an informed decision.